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London Hotels - FAQs

Other Questions

Here are some other questions that did not fit into any of the other sections of FAQs.

What do the ratings for London Hotels mean
For a full listing of the different London Hotel Room ratings, see London Hotels Ratings.

Can I see pictures of the hotel and hotel rooms?
Yes, we provide you with pictures for each hotel advertised on our site on the hotel information page. Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described.

Can I specify room location or any other requests?
We cannot guarantee any special requests, however each booking form will provide you with a special field for any information you wish a hotel to be aware of. All you special information will be forwarded to the hotel on request, not guarantee basis and the hotel will do their up most to satisfy your needs.

What ID do I need to check in?
You will just need to give the name that you made the booking under and/or a copy of your confirmation email.

What do I do when I have a question about the room or hotel?
We advise you to contact the hotel via the remarks field on the reservation form or contact the hotel booking agency.

What security measures do you take for Personal data
We take a great deal of care with personal information. The hotel booking agencies normally only ask for just the information they need to process the booking and to be able to get in touch with you, in case of any queries during reservation. Our affiliated hotel booking agencies use SSL (Security Socket Layer) encryption technology, to ensure the complete security of your personal information and credit card details.

London Hotels FAQs